Terms of Service

Effective 28 October 2026

These Terms of Service (“Terms”) govern your use of Nexy, a URL shortener, QR code and link analytics service provided by Nexology Sdn. Bhd. (“Nexology”, “we”, “us”) at nexy.click, app.nexy.click and nexy.be (the “Service”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Your account

  • You must be at least 18, or have the consent of a parent or guardian, and able to enter into a binding agreement.
  • You must give accurate information when you sign up and keep it up to date.
  • You are responsible for keeping your password secure and for all activity under your account. Tell us promptly at kcng@nexology.solutions if you believe your account has been accessed without permission.
  • If you use the Service on behalf of an organisation, you confirm that you are authorised to accept these Terms for it.

2. Acceptable use

You must not use the Service to create or share links that:

  • lead to phishing pages, malware, or any content designed to deceive people or steal their information
  • are used for spam or unsolicited bulk messages
  • lead to content that is illegal, or that infringes anyone's intellectual property, privacy or other rights
  • impersonate any person or organisation, or hide a destination in order to mislead the people who open the link
  • promote violence, harassment, or the sexual exploitation of children

You also must not:

  • interfere with, overload or attempt to gain unauthorised access to the Service or other users' accounts and data
  • create links or generate clicks through automated means in a way that abuses the Service or deliberately inflates analytics
  • resell or provide the Service to others as your own without our written permission

We may disable any link or suspend any account that we reasonably believe breaks these rules, and we may do so without notice when needed to protect people who open links. To report a link that breaks these rules, email kcng@nexology.solutions with the short link.

3. Your content

You keep all rights to the content you add to the Service, such as link titles and destination URLs, and you are responsible for it. You give us permission to store, process and display that content as needed to operate the Service, including redirecting visitors and showing you analytics.

Short codes are assigned by us. When a link is deleted, or an account is closed, we may stop redirecting its short code and are not obliged to keep that code reserved.

4. Analytics

Analytics are provided for your information. Location is estimated from IP addresses and may be imprecise, and our filtering of bots and link previews is best-effort. We do not guarantee that analytics are complete or exact.

5. Changes to the Service

We are continually improving Nexy and may add, change or remove features. We may introduce paid plans in future; if we do, we will tell you the price and terms before you are charged anything.

6. Ending your use of the Service

You can stop using the Service at any time. If you delete your account from Settings, your links stop working immediately and you have 30 days to restore the account by signing in; after that it is permanently deleted and cannot be recovered.

We may suspend or close your account if you break these Terms, if we are required to by law, or if we discontinue the Service. Where reasonable, we will give you notice first. When an account is closed, its links may stop working.

7. Disclaimers

The Service is provided “as is” and “as available”. To the extent permitted by law, we make no warranties, express or implied, including that the Service will be uninterrupted, error-free, or fit for a particular purpose. We are not responsible for the content of websites that links point to.

8. Limitation of liability

To the extent permitted by law, Nexology Sdn. Bhd. will not be liable for any indirect, incidental, special or consequential loss, or for loss of profits, revenue, data or goodwill, arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us for the Service in the 12 months before the claim arose. Nothing in these Terms limits liability that cannot be limited by law.

9. Indemnity

You agree to compensate Nexology Sdn. Bhd. for claims, losses and costs (including reasonable legal fees) arising from your content, your links or your breach of these Terms.

10. Governing law

These Terms are governed by the laws of Malaysia, and the courts of Malaysia have jurisdiction over any dispute arising from them.

11. Changes to these Terms

We may update these Terms from time to time. We will change the effective date above, and for significant changes we will let account holders know by email or in the app before they take effect. If you keep using the Service after changes take effect, you accept the updated Terms.

12. Contact us

Nexology Sdn. Bhd. (202301017389 (1511311-V))
Email: kcng@nexology.solutions